Complaints and investigations

Complaints about government agencies

Official information complaints

Online complaint forms

Form for complaints about government agencies

Official information complaint form

Protected disclosures (whistle blowing)

Information sheets

Other complaint handling bodies

Who else can help?

Links to other Ombudsmen sites

FAQs

Complaints about requests for official information

You can use this online complaint form to make a complaint if you are unhappy with the response you have received to a request for official information.

* denotes required information

1. Personal details

Title:

Given names:*

Family name:*

2. Contact details

While we usually communicate by post, please also provide an email address, phone or fax number if you have them.

Postal address:*

Suburb / Town:*

Postcode:*postcode finder

Country:

Home phone number: (area code) (number)

Business phone number: (area code) (number)

Mobile phone number: (number)

Email address:

Other contact details (e.g. fax):

3. Complaint on behalf of another person

Are you making this complaint on behalf of another person? Yes No*

If you answered Yes, please complete the following questions. Otherwise skip to question 4.

Who are you complaining on behalf of?

What is your relationship to this person?

Do you have written authority to act on behalf of this person? Yes No

Please provide us with a copy of that authority, and indicate below how you are sending it:

By mail - (addressed to the Office of the Ombudsmen, PO Box 10152, Wellington)

By fax - (to fax number (04) 471 2254)

By attaching a file to this form. File:

4. Agency details

Name the government department, organisation or Minister of the Crown that you want to complain about:*

5. Details of complaint

Set out the details of your complaint below, including who you made your request to, when and how you made it (e.g. whether it was in writing or otherwise), whether you have received a response and, if so, why you are unhappy with it.

If you wish, you may also explain why you want the information, as explaining the purpose of a request is sometimes helpful in forming a view on a complaint.*

6. Supporting material

Please indicate below what supporting material you are sending us: *

Written authority

Copies of correspondence with the agency