Guides
The following guides about the Ombudsmen's work are available on this website:
- Practice Guidelines - Official Information
These Practice Guidelines have been developed to assist holders of information to interpret the official information legislation and to respond to official information requests and to assist requesters to make official information requests. The Guidelines describe the principles and purposes of the official information legislation and provide advice on the Ombudsmen's approach to various parts of the legislation. - Official Information - A guide for people who want information from central or local government
This guide provides requesters with advice about how to request official information and what to do if they are unhappy with the response to their request.
Download this guide in pdf (61KB)
Download this guide in MS Word (134KB) - Checklist for processing official information requests
This is a checklist outlining the steps involved in responding to an official information request.
Download this checklist in pdf (30KB)
Download this checklist in MS Word (51KB)