Official information complaints
Under the Official Information Act and the Local Government Official Information and Meetings Act, you can request official information from Government Ministers and central and local government agencies.
If you are unhappy with the response that you receive to an official information request (or if you do not receive a response to your request), you can complain to an Ombudsman.
The pages below provide further information about requesting official information and an Ombudsman's powers:
What is official information?
What is official information and which agencies are subject to official information legislation?Who can request official information?
Lists the people and types of organisations that can request official information.Requesting information about yourself
Information about the Privacy Act and when it applies.How to make an official information request
Advice about how to word official information requests, when you should receive a response, whether you have to pay for official information and what you can do if your request is refused and information about an Ombudsman's investigation process.How can an Ombudsman help
Information about the types of complaints an Ombudsman can investigate and an Ombudsman's powers under the official information legislation.Making a complaint to an Ombudsman
How to make a complaint to an Ombudsman.Pamphlets
Further information about an Ombudsman's powers can also be obtained in our pamphlet, "Making requests for official information."