Complaints about government agencies
Under the Ombudsmen Act, an Ombudsman can investigate complaints about the administrative acts and decisions of central and local government agencies. The pages below provide further information about an Ombudsman's powers:
Complaints an Ombudsman can investigate
What complaints can an Ombudsman investigate?Complaints an Ombudsman can't investigate
What complaints can't an Ombudsman investigate?Can an Ombudsman refuse to investigate?
When can an Ombudsman refuse to investigate a complaint?Making a complaint to an Ombudsman
How to make a complaint to an Ombudsman.Pamphlets
Further information about an Ombudsman's powers can also be found in the following pamphlets: