Pamphlets and guides
This page provides links to the pamphlets and guides that are available on our website.
Pamphlets
This section provides links to the pamphlets that are available on our website.
The Ombudsmen have a range of pamphlets, explaining all aspects of their work, available to the public. Each pamphlet is available in English, Maori, Samoan, traditional Mandarin and simple Mandarin.
The pamphlets are available free of charge.
Electronic copies of the pamphlets can be downloaded from this website in either MS Word or pdf format. Paper copies of the pamphlets can be requested by telephoning freephone 0800 802 602.
Guides
This section provides links to the guides that are available on our website.
Each guide can be downloaded from this website in either MS Word or pdf format. Paper copies of our Practice Guidelines on the Official Information Act can be purchased by using our publication subscription page or by telephoning us on freephone 0800 802 602.