Complaints and investigations
The pages below provide information about making a complaint to an Ombudsman and the investigation process.
Investigating complaints about government agencies
This section provides information on how to complain to an Ombudsman if you think you have been treated unfairly by a central or local government agency.Investigating official information complaints
This section provides information on how to complain to an Ombudsman if you are unhappy with the response that you have received to an official information request.Online complaint forms
If you wish to complain to an Ombudsman, you can make your complaint online by filling out one of these forms.Protected disclosures
Information about reporting serious-wrongdoing in your workplace (either public or private sector).Information sheets
Further information about some of the government agencies that fall within an Ombudsman's jurisdiction. Sheets on ACC, IRD, CYFS, Work and Income and Immigration New Zealand (INZ) are currently available.Other complaint handling bodies
This page provides information about other complaint handling bodies that may also be able to assist you.Links to other Ombudsmen sites
Links to the websites of other Ombudsmen around the world.FAQ's
This page provides the answers to questions which are frequently asked about Ombudsmen.