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Complaints about government agencies

You can use this online complaint form to make a complaint about an act or decision of a government agency.

* denotes required information


1. Personal details
2. Contact details
While we usually communicate by post, please also provide an email address, phone or fax number if you have them.
Home phone number:
Business phone number:
Mobile phone number:
3. Complaint on behalf of another person
Are you making this complaint on behalf of another person?
If you answered Yes, please complete the following questions. Otherwise skip to question 4.
Do you have written authority to act on behalf of this person? 
4. Agency details
5. Details of complaint
6. Steps you've taken to resolve the complaint

NB Before making a complaint to the Ombudsmen, you should try to resolve your complaint first.

Please send us a copy of any correspondence that you have had with the agency about your concerns and indicate below how you are sending it.
7. Supporting material
At this stage, are you sending us any other material (such as copies of correspondence) by fax or post to support your complaint?*
8. Outcome sought
Submit complaint

We suggest that you check and print the above details for your records before submitting your complaint.

An acknowledgement message will appear once your complaint is received. If you experienced any problems using this form, please contact us. You can